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HRM 360 Exam (CSULB)71 Questions with 100% Correct Answers | Updated | Guaranteed A+
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Organizational Behavior - ️️The study of the many factors that have an impact on how people & groups act, think, feel, and respond to work &organizations respond to their environments. 
 
What skills must a manager develop? - ️️Conceptual, human, technical skills. 
 
The ability to analyze and diagnose a situation & to distinguish cause and effect. - ️️Conceptual skills 
 
Human skills - ️️The ability to understand, work with, lead & control the behaviors of people or groups. 
 
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