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Why Delta? "Delta has strong core values of honesty, integrity, respect, perseverance, and servant leadership. Our Rules of the Road define who we are and provide a solid foundation for Delta's culture." Delta's values of honesty, integrity, respect, perseverance and servant leadership are a ...

How do you define exceptional customer service? Great customer service is having thorough knowledge and experience of one's field in order to best help and serve a customer. In order to do this, the employee must put their selves aside and choose to listen and value the person in from of them mo...

What are some indications of a hidden fire? (4) -Components or systems that operate about abnormally -Tripped (popped) circuit breakers -odor/fumes -hot spots How should FAs react if the AC fills with smoke during an evac. (4) 1) position yourself at armrest levelike and move as quickly as pos...

What is the primary duty of a flight attendant? Safety of the passegers Qualifications the airline recruiters are looking for. Include the ability to be flexible, willing to relocate, work weekends, holidays, and having excellent customer skills. True What is IOE? Initial Operating Experience Wh...

what is the primary responsibility of a FA? safety FA's are required to evacuate an aircraft in how many seconds? 90 what determines the number of flight attendants on an aircraft? type of aircraft and the number of PAX for every 50 PAX how many flight attendants are there? 1 -go to the airpor...

Why do you want to be a Flight Attendant? Because I have over 20 years of customer service experience. And I want to transfer the skills and Knowledge that I have learned from collage and previous jobs, I've worked in a call center, retail Dept. Stores, I've worked in Real Estate, law office, I...

What is S.T.A.R format? S - Situation: Detail background. Where? When? T - Task: Describe the challenge. What needed to be done? Why? A - Action: What did you do? How? What were your actions? R - Results: Explain the results. Accomplishments? Recognition? Please describe a situation when you dem...

If hired what is something you would do in your everyday role? If I'm hired I would start by being an hour early before flight to check emergency equipment and attend the briefing with the caption. Than I would help passengers board the flight by helping with baggage.Taking proper care of specia...