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ITIL®4 notes
Jan van Bon - ISBN: 9789401804400
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View all 1 notes for ITIL®4, written by Jan van Bon. All ITIL®4 notes, flashcards, summaries and study guides are written by your fellow students or tutors. Get yourself a ITIL®4 summary or other study material that matches your study style perfectly, and studying will be a breeze.
Best selling ITIL®4 notes
ITIL 4 Foundations Exam Solution Guide (2022 updated) 
PESTLE (list) - Political 
Economic 
Social 
Technological 
Legal 
Environmental 
 
4 dimensions of service management - organizations & people 
information & technology 
partners & suppliers 
value streams & processes 
 
components of the service value system - inputs: 
-opportunity 
-demand 
 
components: 
-7 guiding principles 
-governance 
-service value chain 
-34 ITIL practices 
-continual improvement 
 
output: 
-value 
 
service val...
- Summary
- • 12 pages •
ITIL 4 Foundations Exam Solution Guide (2022 updated) 
PESTLE (list) - Political 
Economic 
Social 
Technological 
Legal 
Environmental 
 
4 dimensions of service management - organizations & people 
information & technology 
partners & suppliers 
value streams & processes 
 
components of the service value system - inputs: 
-opportunity 
-demand 
 
components: 
-7 guiding principles 
-governance 
-service value chain 
-34 ITIL practices 
-continual improvement 
 
output: 
-value 
 
service val...
Do you have documents that match this book? Sell them and earn money with your knowledge!
Newest ITIL®4 summaries
ITIL 4 Foundations Exam Solution Guide (2022 updated) 
PESTLE (list) - Political 
Economic 
Social 
Technological 
Legal 
Environmental 
 
4 dimensions of service management - organizations & people 
information & technology 
partners & suppliers 
value streams & processes 
 
components of the service value system - inputs: 
-opportunity 
-demand 
 
components: 
-7 guiding principles 
-governance 
-service value chain 
-34 ITIL practices 
-continual improvement 
 
output: 
-value 
 
service val...
- Summary
- • 12 pages •
ITIL 4 Foundations Exam Solution Guide (2022 updated) 
PESTLE (list) - Political 
Economic 
Social 
Technological 
Legal 
Environmental 
 
4 dimensions of service management - organizations & people 
information & technology 
partners & suppliers 
value streams & processes 
 
components of the service value system - inputs: 
-opportunity 
-demand 
 
components: 
-7 guiding principles 
-governance 
-service value chain 
-34 ITIL practices 
-continual improvement 
 
output: 
-value 
 
service val...
Do you have documents that match this book? Sell them and earn money with your knowledge!
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