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[Mostrar más]A guest's perception of the relationship between what was paid for a hospitality product or 
service relative to what was received for the payment is called value. 
Which answers the question "What do we want to create? Vision. 
Which is the act of granting employees the authority (power) to make ...
Vista previa 3 fuera de 20 páginas
Añadir al carritoA guest's perception of the relationship between what was paid for a hospitality product or 
service relative to what was received for the payment is called value. 
Which answers the question "What do we want to create? Vision. 
Which is the act of granting employees the authority (power) to make ...
All of the following are resources available to supervisors except: 
A. Time 
B. Organizational goals 
C. Materials 
D. PeopleOrganizational goals 
Which of the following management principles may be violated when food servers are also 
responsible meeting and greeting guests and bussing their own t...
Vista previa 4 fuera de 40 páginas
Añadir al carritoAll of the following are resources available to supervisors except: 
A. Time 
B. Organizational goals 
C. Materials 
D. PeopleOrganizational goals 
Which of the following management principles may be violated when food servers are also 
responsible meeting and greeting guests and bussing their own t...
"Responsibility" refers to the obligation that a person has to carry out certain duties and 
activities. (T/F) True 
The four main functions of management are: planning, organizing, controlling, and interpersonal 
relationships. (T/F) False 
Participative Management is a system that includes emplo...
Vista previa 2 fuera de 14 páginas
Añadir al carrito"Responsibility" refers to the obligation that a person has to carry out certain duties and 
activities. (T/F) True 
The four main functions of management are: planning, organizing, controlling, and interpersonal 
relationships. (T/F) False 
Participative Management is a system that includes emplo...
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