telecommunicator

9-1-1 and emergency 7/10 digit phone lines correct answer: The highest priority of incoming calls to be answered by a telecommunicator are: Is this really an emergency correct answer: the information or question that is not appropriate to add to the standard 9-1-1 telephone answering greeting is: how the telecommunicator elicits information correct answer: The type and amount of information that is gathered from the customer is dependent upon: I'm having trouble hearing you. Are you...

It is important for the telecommunicator to communicate effectively, as well as have good pronunciation and grammar because: A - the ability to speak clearly is a required NFPA guideline for public safety telecommunicator B - foreign language speakers will not be able to understand you if you do not speak clearly C - people tend to form their opinions of the department based on their dealings with the telecommunicator D - telecommunicators must develop readable reports than can be shared wi...

CAD is an acronym for: A. Computer Aided Dispatch B. Computer Assisted Dispatch C. Call takers Assisting Dispatch D. Callers Annoying Dispatch correct answer: A Which department obtains criminal justice intelligence utilizing local, state and national databases, inputs criminal justice information that will be added to the FCIC/NCIC hot files and sends and receives state and national messages pertaining to criminal justice information? A. Warrants B. Communications C. Teletype ...

The four general categories of physical requirements for telecommunicators are? correct answer: Hearing, Sight, Manual Dexterity, and Speech The Four Principle Methods of communication are? correct answer: Reading, Writing, Speaking, and Listening The primary methods of notifying response personnel of an emergency is made by? correct answer: Telephone The unique process of symbolic communication that involves interaction between people is? correct answer: Speech The language skil...