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Hosp 1010 Ch 1-6 Exam Questions and Answers 100% Pass
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Hosp 1010 Ch 1-6 Exam Questions and 
Answers 100% Pass 
________ are lodging facilities where the owner lives on premises or nearby and 
provides memorable, attractive accommodations and breakfast. - Answer- Bed and 
breakfast 
75% of car rental sales take place at: - Answer- airports 
A commitment to excellence should begin: - Answer- At the beginning of ones 
hospitality career 
A demand forecasting technique used to maximize room revenue is known as: - 
Answer- Revenue Management 
A guest is ...
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hosp 1010 final misc au gaillard Exam Questions and Answers 100% Pass
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hosp 1010 final misc au gaillard Exam 
Questions and Answers 100% Pass 
these are examples of _________ ______. 
-sporting events 
-festivals 
-corporate events 
-conventions 
-social - Answer- special events 
seminars, workshops, meetings, conferences are types of _____________ events. - 
Answer- corporate 
conventions, trade shows, meetings are types of __________ events. - Answer- 
association 
_______ balls and fund-raising events - Answer- charity 
this kind of wine dominates in terms of ac...
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HOSP-1010-Gaillard : Midterm Exam Questions and Answers 100% Pass
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HOSP-1010-Gaillard : Midterm Exam 
Questions and Answers 100% Pass 
What are the components of the *Service Distinction*? - Answer- -Intangibility 
-Inseparability 
-Perishability 
-Variability 
-Component of the Service Distinction 
-Can't be seen, tasted, felt, heard, or smelled before purchase - Answer- intangibility 
-Component of the Service Distinction 
-Production & consumption happen simultaneously - Answer- inseparability 
-Component of the Service Distinction 
-Can't be stored for la...
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Hosp 1010 Gaillard Midterm Exam Questions and Answers 100% Pass
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Hosp 1010 Gaillard Midterm Exam 
Questions and Answers 100% Pass 
- Answer- hospitality 
intangibility, inseparability, perishability, variability - Answer- the service distinction 
can't be seen, tasted, felt, heard, or smelled before purchase - Answer- intangibility 
production and consumption happen simultaneously - Answer- inseparability 
can't be stores for later sale or use - Answer- Perishability 
quality depends on who provides them, when, where, and how - Answer- variability 
the most...
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hosp 1010 final misc au gaillard exam questions and answers
- Exam (elaborations) • 5 pages • 2024
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hosp 1010 final misc au gaillard exam 
questions and answers 
these are examples of _________ ______. 
-sporting events 
-festivals 
-corporate events 
-conventions 
-social - Answer- special events 
seminars, workshops, meetings, conferences are types of _____________ events. - 
Answer- corporate 
conventions, trade shows, meetings are types of __________ events. - Answer- 
association 
_______ balls and fund-raising events - Answer- charity 
this kind of wine dominates in terms of actual wine ...
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HOSP 1010 midterm Prof. Gaillard Exam Questions and Answers 100% Pass
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HOSP 1010 midterm Prof. Gaillard Exam 
Questions and Answers 100% Pass 
The service distinction - Answer- intangibility 
inseparability 
perishability 
variability 
What is a customer? - Answer- -Customers are the most important people ever in this 
office, in person or by mail. 
-Customers don't depend on us, we depend on them. 
-Customers are not an interruption of our work, they are the purpose of it. 
-We are not doing them a favor by serving them, they are doing us a favor by giving us 
th...
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HOSP 1010- Gaillard, Exam 1 Questions and Answers 100% Pass
- Exam (elaborations) • 17 pages • 2024
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HOSP 1010- Gaillard, Exam 1 Questions and 
Answers 100% Pass 
What is the symbol for hospitality? - Answer- a pineapple; symbol of welcome and 
friendship, 
What is the service distinction made up of? - Answer- intangibility, inseparability, 
perishability, and variability 
Intangilbility - Answer- can't be seen, tasted, felt, heard, or smelled before purchase 
Inseparability of Production and Consumption - Answer- Production of a service cannot 
be separated from its consumption by customers- ...
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HOSP 1010 Final Exam Verified Solutions
- Exam (elaborations) • 9 pages • 2024
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HOSP 1010 Final Exam Verified Solutions 
Old wine 
Traditional winegrowing regions of Europe -Very traditional -Regional orientation -Terroir expression -Subtlety of fruit flavor -Very fixed location for growth -Little use of technology -Little intervention 
New wine 
Essentially everywhere but Europe -Innovative/Scientific -Varietal orientation -Fruit forward -Large / open vineyards -Technological 
Brainpower 
Read More 
Does old or new wine dominate production? 
Old wine 
How is old a...
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HOSP 1010 Exam 1 Complete Guide
- Exam (elaborations) • 6 pages • 2024
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HOSP 1010 Exam 1 Complete Guide 
Intangibility 
Can't be seen, tasted, felt, heard, or smelled before purchase 
Inseparability 
Production and consumption happen simultaneously 
Brainpower 
Read More 
Perishability 
Can't be stored for later sale or use -Unsold rooms 
Variability 
Quality depends on who provides them and when, where and how 
Do customers depend on us? 
No -We depend on the customer 
Acronym for service 
Spirit 
Empathy 
Responsiveness 
Visibility 
Inventivene...
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hosp 1010 final misc au gaillard exam questions and answers
- Exam (elaborations) • 5 pages • 2024
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- $11.49
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hosp 1010 final misc au gaillard exam 
questions and answers 
these are examples of _________ ______. 
-sporting events 
-festivals 
-corporate events 
-conventions 
-social - Answer- special events 
seminars, workshops, meetings, conferences are types of _____________ events. - 
Answer- corporate 
conventions, trade shows, meetings are types of __________ events. - Answer- 
association 
_______ balls and fund-raising events - Answer- charity 
this kind of wine dominates in terms of actual wine ...
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