Itil activities Study guides, Class notes & Summaries
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ITIL 4 Exam Questions and correct answers 100% graded A+ 2023
- Exam (elaborations) • 18 pages • 2023
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ITIL 4 Exam Questions and correct answers 100% graded A+ 20232) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk 
A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk is "A possi...
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ITIL 4 Foundation Q& A
- Exam (elaborations) • 22 pages • 2023
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ITIL - Answer- Describes how the components and activities of an organization interact to create value through IT-enabled services 
 
This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym - Answer- ITIL 
 
ITIL Service Value System - Answer- ITIL SVS 
 
ITIL SVS - Answer- Describes how the components and activities of an organization interact to create value through IT-enabled services 
 
- ITIL Service Value Chain 
- ITIL Practices 
- ITIL Guiding...
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ITIL 4 Foundation Exam Questions & Answers 2024/2025
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ITIL 4 Foundation Exam Questions & Answers 2024/2025 
 
 
ITIL - ANSWERSDescribes how the components and activities of an organization interact to create value through IT-enabled services 
 
This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym - ANSWERSITIL 
 
ITIL Service Value System - ANSWERSITIL SVS 
 
ITIL SVS - ANSWERSDescribes how the components and activities of an organization interact to create value through IT-enabled services 
 
- ITIL...
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ITIL 4 Exam Questions & Answers 2024/2025
- Exam (elaborations) • 22 pages • 2024
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ITIL 4 Exam Questions & Answers 2024/2025 
 
 
2) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk - ANSWERSA. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk is "A pos...
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ITIL 4 Exam Q&A 2023
- Exam (elaborations) • 18 pages • 2023
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A. Cost 
B. Utility 
C. Warranty 
D. Risk - Answer- A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk is "A possible event that could cause harm or loss, or make it more difficult to achieve objectives". Ref 2.5.3 
 
5) How d...
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ITIL 4 Foundation questions with correct answers
- Exam (elaborations) • 36 pages • 2023
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ITIL - Answer Describes how the components and activities of an organization interact to create value through IT-enabled services 
 
This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym - Answer ITIL 
 
ITIL Service Value System - Answer ITIL SVS 
 
ITIL SVS - Answer Describes how the components and activities of an organization interact to create value through IT-enabled services 
 
- ITIL Service Value Chain 
- ITIL Practices 
- ITIL Gui...
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WGU C846 Quizzes with correct answers graded A+ 2023/2024
- Exam (elaborations) • 19 pages • 2023
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WGU C846 QuizzesThe SVS (service value system) represents how: 
A) the various components and activities of the organization work together to facilitate value creation through IT-enabled services. 
B) processes work together to create value in the form of useful products for customers. 
C) various functions and processes work together to output products that are valuable to customers. 
D) departments within the IT service provider work together to create value for consumers. - correct answer the...
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ITIL 4 EXAM 2024 WITH 100% CORRECT ANSWERS
- Exam (elaborations) • 22 pages • 2024
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ITIL 4 EXAM 2024 WITH 100% CORRECT ANSWERS 
 
 
2) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk - correct answer A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk i...
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ITIL 4 Foundation | 267 Questions with 100% correct answers | Verified
- Exam (elaborations) • 29 pages • 2023
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ITIL - Describes how the components and activities of an organization interact to create value 
through IT-enabled services 
This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym - 
ITIL 
ITIL Service Value System - ITIL SVS 
ITIL SVS - Describes how the components and activities of an organization interact to create value 
through IT-enabled services 
- ITIL Service Value Chain 
- ITIL Practices 
- ITIL Guiding Principles 
- Governance 
- Continua...
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WGU C954 Information Technology Management Latest Update Rated A
- Exam (elaborations) • 24 pages • 2023
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WGU C954 Information Technology 
Management Latest Update Rated A 
Explain the cultural challenges facing global businesses. 
Differences in languages, cultural interests, religions, customs, social attitudes, and political 
philosophies 
Explain the political challenges facing global businesses. 
Numerous rules and regulations surrounding data transfers across national boundaries 
Explain the geoeconomic challenges facing global businesses. 
Effects of geography on the economic realities of int...
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