Legendary service Study guides, Class notes & Summaries

Texas Roadhouse Server Exam Questions With 100% Correct Answers. Mission statement Legendary food and legendary service Items in story Fall off bone ribs Made from scratch sides Fresh baked bread Iced cold beer Legendary margaritas EYR: House salad Eggs, tomatoes, cheese and croutons okay?

TXRH SERVER TEST Questions and Answers 2023 with complete solution What is the texas roadhouse story? Hand-cut steaks, fall off the bone ribs, fresh baked bread, made from scratch side items and dressings, ice cold beer, and legendary margaritas What is the first time guest program? Identifying and WOWing a guest who has never eaten at a Roadhouse Items that create the proper TXRH uniform (7) Black/brown belt Black Texas Roadhouse t shirt Maroon apron (no stains) Name tag Slip resist...

What is service with a HEART? H - Howdy (greeting 15-45 seconds) E - Engage (Drinks/order 2-3 mins) A - Arrive (apps 6-8 mins, entrees 12-15 mins) R - Respond (Maintenance/Service 13 minutes) T - Thank You (Wrap up 5 minutes) What are the adjectives to associate with each letter in HEART? H - Friendly, Energetic, Fun E - Knowledgeable, Passionate, Care/Concern A - Proud, Present, Attentive R - Kind, Courteous, Respectful T - Genuine, Memorable, Grateful What are our made ...

Mission statement Legendary food and legendary service Items in story Fall off bone ribs Made from scratch sides Fresh baked bread Iced cold beer Legendary margaritas EYR: House salad Eggs, tomatoes, cheese and croutons okay? Dressing? EYR: Bud light (bottle) ID? Frosty mug? EYR: Margarita ID?

Texas Roadhouse Server (2022/2023) (Already Graded A) Mission statement Legendary food and legendary service Items in story Fall off bone ribs Made from scratch sides Fresh baked bread Iced cold beer Legendary margaritas EYR: House salad Eggs, tomatoes, cheese and croutons okay? Dressing? EYR: Bud light (bottle) ID? Frosty mug? EYR: Margarita ID? Flavor? Salt/sugar? Rocks/frozen? EYR: Sweet Potato Caramel and toasted marshmallows? EYR: Ribeye Temp? Repeat Smothered? What is included in y...

What is the Texas Roadhouse Mission Statement? - Legendary Food, Legendary Service What is the Story? - 1. Handcut steaks 2. Award winning Fall off the bone ribs 3. Fresh baked bread w/ honey cinnamon butter 4. Made from scratch side items and dressings 5. ice cold beer 6. legendary margaritas What is FATMEL? (secrets to success) - F- first time guest (tell story, let mngr know,) A- Alley Rally T- training M- Manager in window E- Employee Image L- Leader at the door

What is the Texas Roadhouse Mission Statement? - Legendary Food, Legendary Service What is the Story? - 1. Handcut steaks 2. Award winning Fall off the bone ribs 3. Fresh baked bread w/ honey cinnamon butter 4. Made from scratch side items and dressings 5. ice cold beer 6. legendary margaritas What is FATMEL? (secrets to success) - F- first time guest (tell story, let mngr know,) A- Alley Rally T- training M- Manager in window E- Employee Image L- Leader at the door What are our...

What is our mission statement? Legendary Food, Legendary Service What is our story? Legendary Margaritas, Ice Cold Beers, Hand Cut Steaks, Made-from- Scratch Sides and Dressings, Fresh Baked Bread, Fall-of-the-Bone Ribs What should you do if your table tells you their silverware or plate is dirty? Apologize, Take Plates/Silverware Away, Bring Guest New Plates/Silverware What is the temperature danger zone? 40-140 When should you wash your hands? After using the restroom, bussing plates, to...

Texas Roadhouse Server Exam Questions With 100% Correct Answers. Mission statement Legendary food and legendary service Items in story Fall off bone ribs Made from scratch sides Fresh baked bread Iced cold beer Legendary margaritas EYR: House salad Eggs, tomatoes, cheese and croutons okay? Dressing? EYR: Bud light (bottle) ID? Frosty mug? EYR: Margarita ID? Flavor? Salt/sugar? Rocks/frozen? EYR: Sweet Potato Caramel and toasted marshmallows? EYR: Rib...

Texas Roadhouse Server Exam Questions With 100% Correct Answers. Mission statement Legendary food and legendary service Items in story Fall off bone ribs Made from scratch sides Fresh baked bread Iced cold beer Legendary margaritas EYR: House salad Eggs, tomatoes, cheese and croutons okay? Dressing? EYR: Bud light (bottle) ID? Frosty mug? EYR: Margarita ID? Flavor?