Study guides, Class notes & Summaries

TABLE OF CONTENTS- Part 1: Foundations for Services Marketing Chapter 1: Introduction to Services Chapter 2: Conceptual Framework of the Book: The Gaps Model of Service Quality Part 2: Focus on the Customer Chapter 3: Customer Expectations of Service Chapter 4: Customer Perceptions of Service Part 3: Understanding Customer Requirements Chapter 5: Listening to Customers through Research Chapter 6: Building Customer Relationships Chapter 7: Service Recovery Part 4: Aligning Service Design and Stan...

A large company institutes a new wellness program aimed at improving the health of its 50,000 employees. As a part of the program, all employees are given physical examinations and screening tests. One of the tests given to male employees is the prostate specific antigen (PSA) test with all employees testing positive being ….to their private physician for a thorough examination involving the standard test. A digital rectal examination (DRE). What will happen to the apparent incidence rate of p...

NR508 Final Questions Chapter 1 1. Nurse practitioner prescriptive authority is regulated by: 1. The National Council of State Boards of Nursing 2. The U.S. Drug Enforcement Administration 3. The State Board of Nursing for each state 4. The State Board of Pharmacy 2. The benefits to the patient of having an Advanced Practice Registered Nurse (APRN) prescriber include: 1. Nurses know more about Pharmacology than other prescribers because they take it both in their basic nursing program and in...

Focused_Exam__Cognition___Notes___Shadow_Health

A normal age-related change in the integument? Teaching intervention to include after bathing an elderly client: In discussing healthy skin with a group of elderly you should include: What intervention should the nurse implement in order to promote and protect the residents’ skin? Health Promotion for Older Adults: Programs or interventions that focus on behavior changes directed toward: What is adverse drug effect? If you are taking iron, the following foods should be avoided, or only taken i...

The health care provider prescribes carbamazepine for a child whose tonic-clonic seizures have been poorly controlled. The nurse informs the mother that the child must have blood tests every week. The mother asks why so many blood tests are necessary. Which complication is assessed through frequent laboratory testing that the nurse should explain to this mother? A client is prescribed a cholinesterase inhibitor, and a family member asks the nurse how this medication works. Which pharmacophysiolo...

A patient presents with severe toothache. She reports sensitivity to heat and cold. There is visible pus around the painful area. What is this termed?A 2-month-old is diagnosed with thrush. An exam of this patient’s saliva demonstrates all except: Arcus senilis is described as: A 12-year-old complains of itching in his right ear and pain when the pinna is pulled or the tragus is pushed. Examination revealed slight redness in the ear canal with a clear odorless fluid. This could be suggestive o...

NR509 Neurologic System Physical Examination & Health Assessment, Latest Edition With Verified Answers. 1. The two parts of the nervous system are the: 2. The wife of a 65-year-old man tells the nurse that she is concerned because she has noticed a change in her husband’s personality and ability to understand. He also cries very easily and becomes angry. The nurse recalls that the cerebral lobe responsible for these behaviors is the __________ lobe. 3. Which statement concerning the a...

1) A client admitted to the hospital with a subarachnoid hemorrhage has complaints of severe headache, nuchal rigidity, and projectile vomiting. The nurse knows lumbar puncture (LP) would be contraindicated in this client in which of the following circumstances? 1. Vomiting continues 2. Intracranial pressure (ICP) is increased 3. The client needs mechanical ventilation 4. Blood is anticipated in the cerebralspinal fluid (CSF) 2. Sudden removal of CSF results in pressures lower in the lumba...

ATI Mental Quiz 2