Deming’s 14 points Study guides, Class notes & Summaries

WGU PRE-ASSESSMENT: OPERATIONS AND SUPPLY CHAIN MANAGEMENT (PHCO) 2023 QUESTIONS AND ANSWERS 100% VERIFIED 1. A company that produces motors uses the following check sheet: Why would the company use this check sheet? YOUR ANSWER CORRECT ANSWER To create a control chart to measure the engine assembly process To create a flow chart of the engine assembly process To develop a suppliers, inputs, process, outputs, customers (SIPOC) diagram To develop a Par...

1. An organization uses the Voice of the Customer to collect information about what customers want, what they like, and what they do not like. Which two tools should be used once the VOC is complete? Choose 2 answers YOUR ANSWER CORRECT ANSWER Team problem-solving Quality function deployment Employee training Fact-based management 2. A paper manufacturing company dealing in paper products experiences quality issues due to poor performance and equipment malfunction...

Team problem-solving Quality function deployment An organization uses the Voice of the Customer to collect information about what customers want, what they like, and what they do not like. Which two tools should be used once the VOC is complete? Team problem-solving Quality function deployment Employee training Fact-based management Pareto charts A paper manufacturing company dealing in paper products experiences quality issues due to poor performance and equipment malfunction.Whic...

People view quality subjectively and in relation to differing criteria based on their individual roles in the productionmarketing value chain. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: Difficulty: Easy ACCREDITING STANDARDS: BUSPROG: Analytic DISC: Creation of Value TOPICS: DESC.EVAB.17.01.01 Defining Quality KEYWORDS: Bloom's: Knowledge 2. The transcendent definition of quality was first defined as the goodness of a product. a. True b. False ANSWER: True POINTS: 1 DIFF...

STRATEGIC SOURCING MNP3701 2 Index Page # CHAPTER 1 : INTRODUCTION TO PURCHASING AND SUPPLY CHAIN MANAGEMENT ...........................................................8 Building Relationships And Driving Innovation .........................................................................................................8 Improving Quality And Reputation .....................................................................................................................8 Reducing Time To M...

C483 WGU PRINCIPLES OF MANAGEMENT- Q&A Correctly Solved 100% A value chain is the sequence of activities that begins with raw materials. What result does a value chain end with? ANS- Delivery of products & services What happens when an effective value chain is created? ANS- Profit margins are increased Industry and market, competitor analysis, and social analysis are examples of which step in strategic planning process? ANS- Analysis of external opportunities and threats Skilled manageme...

Introduction 1 What Is Project Management Anyway? 2 Advantages of Project Management 6 Organizing for Project Management 7 The Projectized Organization 7 The Traditional Organization 9 The Matrix Organization 10 The Project Office 12 How the Project Manager Makes Projects Successful 13 The Project Life Cycle 14 Project Processes 14 Summary 15 1. Scope Management 16 Initiation of the Project 17 Project Charter 17 Constraints and Assumptions 18 Who Are Those Stakeholders? 18 Cost ...

Contents Quality Management Assignment 1- A Background To Total Quality……… Management…………………………….. 2- Background…………………………...... 3- Criteria…………………………………… 4- Obstacles in TQM………………………. 5- William Edwards Deming:…………… 6- Deming’s 13 Points…………………….. 7- Deming Awards………………………… 8- Deming Cycle:………………………….. 9- Malcolm Baldridg...

MULTIPLE CHOICE 1. Which of the following points of the Deming’s 14 points discusses about creating and publishing to all employees a statement of the aims and purposes of the company or other organization, and the management demonstrating constantly their commitment to this statement? a. Point 7 b. Point 14 c. Point 1 d. Point 12 ANS: C DIF: Difficulty: Easy NAT: BUSPROG: Analytic TOP: A-Head: Leadership Competencies and Practices KEY: Bloom's: Knowledge 2. Point 7 of Deming’s 14...

1. Discuss the takeaways for you 2. Your observations about the Soft Quality Management practices on performance in your organization 1. Although there is no universally accepted definition of quality, what are some of the common element to various definitions of quality? Please identify and discuss. 2. What does Zero defect really mean? Is it a realistic quality objective? Why or why not? 3. In your views, which of the Deming’s 14 points is not practiced in US companies? Please discus...